FAQ

what payment methods does TIPSY GIPSY accept?
 
currently TIPSY GIPSY accepts credit card payments with visa,  Mastercard and American Express
 
How safe it is to purchase using my credit card?
 
shopping with us on-line with a credit card is safe because we do not retain your credit card information. TIPSY GIPSY offers the higher standards of security currently available online to ensure that your shopping experience is private, safe and secure. Your bank will be the one to authorize the credit card transaction directly without passing any information to us.
 
How does Tipsy Gipsy protect my privacy?
 
We are committed to protecting the privacy of all our customers. Tipsy Gipsy will not share the telephone number, e-mail or any other personal information except when we need to in order to deliver the product that you ordered. Any information we collect is to enhance and facilitate your shopping experience.
 
If you subscribe to our newsletter you will receive via mail with the new arrivals, features or special offers.
 
how will my order be delivered?
 
If delivery will be done in Dubai it will be done by our driver and it will be free of charge. In the rest of UAE or the world it will be done by DHL. All orders must be signed upon delivery and if no one is home a delivery note will be left. For more information about delivery please refer to our shipping page or send us a mail to [email protected]
 
 
What currencies do you accept? 
 
 All payments will be process in AED using the current exchange rate. If you have any question please contact [email protected]
 
Do you offer same day delivery?
 
if you live in Dubai most probably, we will deliver with the same day depending on workload and if you live in the rest of the UAE most probably you will get it the day after. Regarding the rest of the world destinations it will depend on locations.
 
Which countries do you shop to?
 
we ship worldwide
 
Can I change or amend my order?
 
As long as your order has not yet been dispatched, we can amend it for you. Please contact [email protected]
 
How can I track my order?
 
As soon as your payment gets authorized your order will be dispatched and you will receive a mail with the tracking number so that you can monitor where it until it reached your home
 
Will I be refunded the full value of my order in case of return?
 
you have 7 days from the day you receive your packet to change your mind and return your purchase. If you wish to return or exchange an item please check on the shipping and returns section or send us a mil to [email protected]